Reinforcing Bulgarian Partners
To deliver an overall insight to and thoroughly study the wide range of Rostselmash machinery, the Company's partner in Bulgaria arranged training for regional representatives and staff of Company's dealers at the Rostselmash Academy.
The training programme was heavily packed and focused on exploring engineering and process features of Rostselmash agricultural machinery. It incorporated a detailed technical studying of design features and competitive advantages of Rostselmash machinery. Also, throughout the course, the trainees became familiar with machinery upgrading solutions for 2015/2016 agricultural years and some plans for machinery upgrade in the following period.
A theoretical familiarisation with the machinery was interwoven with a plant visit. In future, the opportunity for exploring full production cycle onsite and discussing machinery operation details will help to better solidify trainees' knowledge gained at the Academy.
"This is the most favourable time for new investments. This is why our company cares to turn special attention to its employees' training and tries to hold such events more often. High qualification of employees and partners and continuous professional growth are the keys to maintaining increased competitiveness in the market. Moreover, training is known to be one of the most important non-financial incentives for becoming a better expert in one's area of expertise," says Rostselmash's Bulgarian dealer representative Gencho Genov.
"I would like to thank Rostselmash for having given me the opportunity to participate in this training course. High-quality client servicing is of top importance to me. Every day I try to tackle problems of every client in a prompt and qualitative manner. But I think that one should always strive to perfection, open new client servicing tools," says Nikolai Denev, Rostselmash's Dealer Centre representative in Bulgaria.